Contact

We're here to help.

Questions about a try-on, your balance, a charge or your data? Write to us and a person will reply, usually within 2 business days.

Support

Try-ons, billing and refunds

Help with the fitting room or the extension, your balance, packs and refunds.

Privacy

Ask for a copy of your data, a correction, or to delete your account. See the Privacy Policy.

Put Privacy request in the subject.

Legal

Legal notices and copyright complaints. See section 12 of the Terms for what to include.

Put Legal notice or Copyright notice in the subject.

Write from the email address you sign in with, so we can find your account.
For a charge or refund, include the receipt number from your Stripe receipt email. Our Refund Policy explains what you can get back.
For a try-on problem, tell us your device and browser, whether you used the browser fitting room or the extension, and roughly when it happened.
Many answers are already in the FAQ.